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African Renaissance Conference 2017

                                                  

     

    A Reputation for Reliability:
    Thompsons Africa
     

    Established in 1992 with the openingup of South Africa as a tourist destination, Thompsons Africa has developed into the leading inbound destination management company in Southern Africa, supplying fully-inclusive travel arrangements throughout Southern Africa to tour operators worldwide. The division has its head office in Durban. The division also employs staff in all major tourist hubs and airports to ensure seamless service delivery to passengers.

    Some Qs and As with Craig Drysdale (Head of Global Sales) The Thompson’s brand is well known and

    respected in the travel industry. What makes the brand stand out above many others?

    It is our commitment and promise to our customers and their guests, from service delivery to un-paralleled quality in our products we deliver; it is in everything we do and achieve living by our mantra “Dream the Destination…. Live the Journey”. What is Thompson Africa’s key focus in promoting destinations in Africa?

    Safari Experiences and iconic places i.e. Victoria Falls / Livingstone / Masa-Mara How does Thompson’s Africa impact on the tourist destinations in Africa?

    We have heavily invested in staff, vehicles, products and offices in Zimbabwe, Zambia, Botswana and Namibia to deliver on our promise and add value to those economies through our world-wide selling network. How does Thompson promote its products?

    Promotion of the Thompsons product includes print media in the form of weekly newspapers and travel magazines, outdoor advertising, and newly designed upmarket brochures that enable both travel agents

    and the public to glimpse the destinations on offer. The easy to navigate website is also an invaluable tool for both agents and the public to research holiday options. It is essential to build relationships in the

    tourism sector and Thompsons excels at maintain these with all its stakeholders. There is also a strong initiative to educate the travel trade by introducing them directly to the products by means of the innovative “Thompsons University” programmes. Extensive use is made of PR initiatives. How does Thompsons ensure that tourism initiatives are environmentally  friendly?

    We actively support organisations which focus on the conservation, protection and promotion of our rich heritage. Thompsons Africa supports Wildlands and their Project Rhino KZN and have an official company mascot – Thomp- representing the plight and fight against rhino poaching in Africa. Our other initiatives are supporting the conservation of Penguins (SANCCOB) and Turtles (Ezemvelo KZN Wildlife Sea Turtle Conservation and Monitoring Programme). With Ezemvelo KZN Wildlife, Thompsons
    Africa is funding a titanium turtle flipper tag which will be used to identify and track individual turtles as part of their monitoring programme. Our contribution to SANCCOB has enabled them to appoint
    a penguin monitor for one year at the Burgher’s Walk Restoration Project.


     

     Craig Drysdale, CMP


    Current:

    • Head of Global Sales at Thompsons Africa
    • Past President of SATSA – Still on
    • SATSA EXCO 2013-2014
     Past:
    • CEO of Springbok Atlas, Coach Charter Division
    • SATSA President 2010-2013
    • SAACI Vice President – 2006 – 2010
    • Official Transport Co-ordinator for
    • the Cricket World Cup in 2003 (Official Cricket Teams) & 2010 FIFA World Cup (Official Soccer Teams)
     Industry Awards:
    • 2005 – SAACI Personality of The Year
    • 2007 – SKAL – Best Coach Operator
    • ‘Individual’ in KZN
    • 010 – Finalist – HICA – “Mover &
    • Shaker” Award